OPS brings back non-emergency switchboard operator

OTTAWA – The Ottawa Police Service (OPS) is bringing back their non-emergency switchboard operator due to popular demand.

“The OPS is pleased to announce that our switchboard service was reinstated last month,” OPS staff released in a statement today (July 11). “When people call the non-emergency number at 613-236-1222, in addition to the current menu system offered, callers now have the option to speak to someone on switchboard to help direct their call.”

The switchboard is staffed Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding holidays.

“Upon consultation with the public and our members, we determined a need for the switchboard service to be returned,” said acting inspector Hugh O’Toole. “We are continuously improving our telephone menu options and you can expect to see additional enhancements to our menu system this fall.”

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